'Idiotic move,' Sam's Club members rage over new policy & threaten Costco move (2024)

'Idiotic move,' Sam's Club members rage over new policy & threaten Costco move (1)
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EPIC MAIL

Costco's membership has a similar issue

  • Ashley Palya, News Reporter
  • Ashley Palya, News Reporter

A CHANGE to Sam’s Club’s Plus membership plan that removed free shipping has stirred up complaints.

Sam’s Club Plus members are upset over no longer having the convenient perk with their second-tier memberships, insisting Costo could be a better option.

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It costs $110 annually to be a Sam’s Club Plus member and free shipping was one of the best perks.

The other Plus perks include free curbside pickup, early access to shopping, and savings on optical services and pharmaceuticals.

The change starts on August 19 and Plus Members will only get free shipping on orders that are $50 and above.

Sam's Club Plus member Austin Wright complained about free shipping being removed on X and tagged the retailer.

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COSTCO-BOUND

Wright insisted the Sam's Club membership was not worth it anymore and would rather become a Costco member.

“@SamsClub idiotic move getting rid of free shipping for plus members. I will take my business to Costco,” Wright posted in June.

Sam Club’s official X account was quick to reply to Wright in just about an hour.

“Hello, Austyn. Thank you for reaching out to us. We understand your frustration about this new change. Please join the pm to discuss further,” Sam’s Club said.

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Wright is not alone in his frustration over free shipping being removed.

‘Not enforced at all’ says Sam’s Club fan as work-around for little-known membership rule allows friends to shop

Another Costco shopper replied to Wright’s thread with Sam’s Club and shared how they are also unhappy about the change.

X user and Sam’s Club shopper Marylyn Carlyle chimed in on how the free shipping perk was essential for them and asked for assistance.

“Your new shipping policy is a real hardship for me. I’m disabled and I count on Sam’s shipping to get the products I need,” they replied.

“Many of the items I buy are only sold online so your new free (for $50 or more) from the warehouse makes no sense for me. Please help.”

Membership and store cards on offer from major retailers

'Idiotic move,' Sam's Club members rage over new policy & threaten Costco move (10)

Here is a breakdown of the store cards on offer to customers from various retailers and their benefits

* If you click a link in this boxout, we may earn affiliate revenue.

Costco:

  • Gold Star Membership: $60 per year, shop all Costco stores and online with two additional cards for your household.
  • Executive Membership:$120 per year, annual 2% reward, additional discounts and benefits on Costco services, shop online and in-store, and get two additional cards for household use.
  • Sign up for a Costco Membership here

Sam's Club:

  • Club Membership:$50 per year, bonus offers, same-day delivery, instant savings, Sam's Club Mastercard, members-only fuel savings, tire and battery center, complimentary membership, and add-on memberships.
  • Plus Membership:$110 per year, all benefits of Club membership plus Sam's Cash, free shipping, free curbside pickup, early shopping, and pharmacy and optical savings.
  • Sign up for Sam's Club Membership here

Target:

  • Target Circle:A free-to-join reward program allowing users to earn 1% in Target Circle earnings rewards when an eligible purchase is made, access deals and personalized offers, get a birthday gift, and earn a vote to help direct how Target helps out your community.
  • Target Circle Card:A credit, debit, or reloadable account card that gives users 5% off in-store and online as well as exclusive offers, free two-day shipping, and an additional 30-day returns window. Formerly Target RedCard.
  • Sign up for Target Circle here

Walmart:

  • Walmart+: $12.95 per month or $98 per year with a free 30-day trial. Offers members free delivery, free shipping with no minimum spend, fuel savings, Paramount+ subscription, auto car, Walmart+ travel, returns from home, mobile scan and go in-store, and early access to deals and product releases.
  • Sign up for Walmart+ here

Sam’s Club backed up its decision to remove free shipping for Plus Members in a statement to The U.S. Sun in June.

"At Sam’s Club, we are continuously working on providing an easier and more convenient shopping experience for our members," a spokesperson said in the statement.

"With this change, we are providing members with access to different ways of shopping, making it easier for them to get the products they want, when and how they want them – all designed to help them get more value from their membership.

"As part of this move, we’re also improving item availability online. More items will ship free with no added shipping fees to give members the most consistent in club and online experience."

Read More on The US Sun

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'Idiotic move,' Sam's Club members rage over new policy & threaten Costco move (12)

Costco's Executive membership costs $120 and its Gold Star membership costs $60 annually, the website said.

However, both do not include free shipping, similar to Sam's Club's new change.

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'Idiotic move,' Sam's Club members rage over new policy & threaten Costco move (2024)

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